Fulltime Drupal openings in Portland on August 13, 2022

CHIEF EXECUTIVE OFFICER at Non Profit Organization

Role requiring ‘No experience data provided’
months of experience in Portland

This is a high-profile opportunity for a dynamic professional with an entrepreneurial mindset and the ability to lead an international, technology-based non-profit organization. The Drupal Association board seeks a leader who can take the organization to the next level, providing thought leadership in digital experiences and open-source, positioning Drupal as a world-class solution amongst customers, system integrators, digital agencies, the martech industry, and open-source peers.

Overview of Drupal Association: Drupal is an open-source content management platform with one of the largest, most pioneering open source communities in the world. Drupal supports a robust global business ecosystem, with one in forty websites being built with Drupal globally, including major organizations like NASDAQ, Oxford University, the United Nations and thousands more. The Drupal Association is a 501(c)3 non-profit organization focused on accelerating Drupal, fostering the growth of the Drupal community, and supporting the project’s vision to create a safe, secure, and open web for everyone.

Our current work is organized around Strategic Focus Areas:

Drive rapid innovation by accelerating Drupal project contribution

Educate about Drupal by engaging and supporting a broad network of current and potential Drupal users

Cultivate talent by actively recruiting and retaining new people to the project with an emphasis on increasing diversity

Increase project and organizational capacity through a strategic contribution framework

Diversify funding opportunities for sustainability and growth

Elements of the Role:

Strategy and Vision

Work with the Drupal Project Lead and Board of Directors to define the Drupal project’s business strategy, using it to drive the strategic direction of the non-profit organization, community-owned programs, and working groups

Drupal Growth, Advocacy, and Marketing

Elevate Drupal in the digital experience and open-source global discussions, highlighting it as a critical solution and open source leader

Collaborate with board and Drupal Project Lead to support the vision for Drupal as an innovative product

Develop marketing strategies to position Drupal as a champion of the Open Web

Fundraising and Revenue

Build and leverage stakeholder relationships and partnerships to generate breakaway revenue to invest in growing Drupal adoption

Secure major financial partnerships that ensure continued Drupal innovation and growth

Identify and launch new products and services that capture value within the Drupal ecosystem

Stakeholder Relationship Building

Build and strengthen relationships with customers, agencies, and industry peers that build bridges that strengthen Drupal’s position in the marketplace and grows financial and contribution investments for the project

Organizational Leadership

Drive Drupal Association’s mission forward by leading a fully distributed team to deliver impact using a humanistic leadership approach

Working closely with the senior leadership staff, ensure the continued excellence and growth of existing programs

Board Engagement

Organize and oversee meetings of the Board and other committees, and provide the information necessary for the Board to function properly.

Candidate Qualities

10+ years of demonstrated success in tech and/or non-profit leadership

Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, set and achieve strategic objectives

Past success working with a Board of Directors (or similar level strategic partners) with the ability to cultivate existing board member relationships

Strong marketing, public relations, and fundraising or sales experience with the ability to engage a wide range of stakeholders and cultures

Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills

Experience working directly with a CFO on organizational budget oversight and an understanding of sound financial practices

An action-oriented, entrepreneurial, adaptable, and innovative approach to business planning

Ability to work effectively in collaboration with diverse groups of people

Passion, integrity, positive attitude, mission-driven, and self-directed

A personal commitment to diversity, equity, and inclusion

Location and Travel

Fully remote position (home office)

Candidates must have the ability to overlap their schedule a minimum of 2 hours per day with the PDT time zone

Requires some travel/in-person throughout the year for major events, board meetings, partner meetings, and staff retreats
Apply Here

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ASSOCIATE SUPPORT ENGINEER (MARKETING CLOUD) at Acquia

Role requiring ‘No experience data provided’
months of experience in Portland

Acquia is the open-source digital experience company. Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out. We provide the worlds most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration – giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!

We’re looking for an ASSOCIATE SUPPORT ENGINEER to join our Support team to help provide comprehensive technical application support and analysis in a fast-paced SaaS environment. In the role, one must be able to work directly with customers in high-pressure situations; have strong analytic, organizational, time management, and communication skills. We’re looking for a team player that possesses the willingness to do whatever it takes to achieve the highest level of customer satisfaction. This role is cross-functional interacting with Engineering, Operations and Professional Services teams.

RESPONSIBILITIES:
• Interact directly with customers to isolate, reproduce, troubleshoot and resolve data and product interface problems
• Use problem-solving, critical-thinking and multi-tasking skills to maximize productivity and efficiency
• Maintain a detailed understanding of product architecture, technical components and application functionality
• Use troubleshooting experience to create and update our team Knowledge-base articles, Troubleshooting Guides, FAQ’s, and other related support collateral.
• Proven ability to mentor and display leadership and ownership of issues

QUALIFICATIONS:
• Experience with SQL, TSql, PL/SQL or similar database programming language experience
• Strong written and verbal communication skills with experience communicating at all levels of client organizations.
• Ability to function and thrive in a team environment with an appreciation of aggressive goals
• Intellectual curiosity, along with excellent problem-solving and quantitative skills, including the ability to disaggregate issues and identify root causes.
• Bachelors degree in information technology, computer science or a related field
• Experience in a SaaS environment is a plus
• Familiarity with Big Data concepts is a plus

WHY ACQUIA SUPPORT?
• A genuinely fun place to work. Were a tight-knit team with a lot of energy and opportunities to work collaboratively with others, both in Support and across Acquia as a whole to improve our offerings and customer experiences.
• Were not a call center. Acquia is looking for engineers, not someone to just answer the phone. We provide opportunities to constantly learn and grow your technical skills while solving sophisticated challenges involving cloud technology.
• When we say work/life balance, we mean it. Worldwide coverage, paid quarterly on-call, and a liberal vacation policy mean a role where you can have a life, not just a job you can live with.
Apply Here

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SUPPORT ENGINEER (WEST COAST) at Acquia

Role requiring ‘No experience data provided’
months of experience in Portland

We need hard-working, focused and determined individuals who have a proven ability to listen, read between the lines, and diagnose and solve problems efficiently. You get to advise Acquia customers on how to get the most from Acquia products and guide them through issues from site launches to “theres a module for that” scenarios. You’ll be part of a close-knit, tenured team of professionals helping customers all over the globe overcome obstacles and resolve issues related to their websites. It’ll be important to develop and maintain excellent customer relationships, work with Acquia’s team of top Drupalists to consult or resolve issues, and contribute to making Acquia and Drupal even more awesome.

WHAT WILL YOU DO?
• Interact directly with customers to isolate, reproduce, troubleshoot and resolve data and product interface problems
• Use problem-solving, critical-thinking and multi-tasking skills to maximize productivity and efficiency
• Maintain a detailed understanding of product architecture, technical components and application functionality
• Use troubleshooting experience to create and update our team Knowledge-base articles, Troubleshooting Guides, FAQ’s, and other related support collateral.
• Train and mentor others on your team, display leadership and become a Subject Matter Expert

REQUIREMENTS:
• EXPERIENCE WITH LINUX – COMMAND LINE AND GIT IS IMPORTANT
• Conversational understanding of LAMP and/or IIS/SQL, network protocol layers, security layers and domain models
• Passion for the web, open-source development, particularly Drupal, and for helping us continue to build our community and Acquia as a whole
• Excellent interpersonal and communication skills
• Unparalleled passion for assisting customers by addressing their business/technical challenges
• Evidence of a curious mind
• Ready to challenge the status quo
• Strong written and verbal communications skills.
Apply Here

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